Shipping Policy

Free Worldwide Shipping

At Plush Evening, we offer FREE worldwide shipping on all orders! No minimum purchase required.

Processing Time

All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive an order confirmation email immediately after placing your order, followed by a shipping notification with tracking information once your package is dispatched.

Estimated Delivery Times

All countries worldwide: 5-10 business days maximum

We pride ourselves on fast international delivery. Your plushies will arrive within 5-10 business days after dispatch, regardless of your location.

Note: Delivery times are calculated from dispatch date, not order date. Processing time (1-2 business days) is additional.

Order Tracking

Once shipped, you’ll receive a confirmation email with tracking number. Tracking information may take up to 48 hours to update after dispatch.

Shipping Restrictions

We ship to most countries worldwide. Some remote areas may not be serviceable. You’ll be notified during checkout if we cannot ship to your location.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or taxes determined by your local customs authorities. These charges are the customer’s responsibility. Plush Evening cannot predict or control these charges.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@plushevening.com with your order number and photos (if applicable).

Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for packages delivered to incorrect addresses provided by customers. Reshipment of returned packages may incur additional charges.

Combined Shipping

Items in a single order ship together when possible. Multiple orders placed on the same day may be combined but cannot be guaranteed once processed.

Peak Season Shipping

During holidays and promotions, processing and delivery times may be extended. We recommend ordering early during peak seasons.

Contact Us

Questions about shipping? Contact our 24/7 customer support:

Last updated: 12th June 2025