Privacy Policy

Introduction

At Plush Evening (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plushevening.com and make purchases from our store.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely by our payment providers)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Shopping cart contents

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send promotional emails (with your consent)
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Contract: To fulfill orders and provide services you’ve requested
  • Consent: For marketing communications and cookies
  • Legitimate Interests: To improve our services and prevent fraud
  • Legal Obligation: To comply with applicable laws

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Shipping companies, payment processors, email providers
  • Business Partners: Analytics and marketing partners
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, sale, or acquisition

We never sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your shopping cart
  • Understand how you use our website
  • Personalize your experience
  • Deliver targeted advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure servers and databases
  • Regular security audits
  • Limited access to personal data
  • PCI-compliant payment processing

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders and provide customer service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account and personal data at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a transferable format
  • Objection: Opt out of certain data processing
  • Restriction: Limit how we use your data

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Marketing Communications

With your consent, we may send you:

  • New product announcements
  • Special offers and promotions
  • Newsletter updates

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

California Privacy Rights

California residents have additional rights under the CCPA, including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

European Privacy Rights

If you are in the European Economic Area, you have additional rights under GDPR. You may also lodge a complaint with your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date.” Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Data Protection Officer: For privacy-specific inquiries, you may contact our Data Protection Officer at support@plushevening.com

Last updated: 12th June 2025